We’ll make sure your jewellery is delivered safely and as fast as possible. Shipping policy details are listed below. Please remember our reputation is everything and after 25 Years in the business Julleen has a flawless record of looking after our clients. Please see our Reviews
Shipping
- Shipping costs for Australians is FREE for all orders over $100 otherwise we charge $15 and send it Express.
- Shipping costs International is $25 and goes by standard Post – Insurance is FREE
- Orders are dispatched immediately the funds have been cleared.
- All orders are shipped via Express Post using Australia Post..
- All items are sealed in weatherproof packaging and will be safely padded.
Delivery Times
- Perth, Western Australia 24-48 hrs
- Regional WA & Eastern States 2-3 days
- International deliveries 5-10 days
Tracking
- A receipt with Order Number will be emailed to you after checkout.
- We email clients with their own tracking so they can check the whereabouts at any time.
- You can also view the receipt online. There’s a link in the confirmation email.
Refunds
- Please choose your items carefully …
- Goods cannot be returned if you change your mind or decide you don’t like them.
- We will refund your purchase if workmanship is obviously faulty. They must be returned at your expense and still in the original condition when shipped.
Payments
- Julleen uses PayPal for all payment processing.
- You do not need to have a PayPal account. Your own credit or debit cards are fine.
- We do not collect or store your credit card information. All transactions take place on the Paypal website secure servers.
- Orders will be sent to the billing address you provide during checkout.
For any other information please contact us or post your question below: